No, and be careful with anyone who says otherwise. Nobody controls Google's ranking system. What we can promise is that the work gets done, you see your real grid data every month, and you can leave whenever you like

Yes, honestly. The profile is free, the settings are all in your own account, and nothing we do is a secret. Plenty of business owners manage it themselves and do fine. The reason people pay us is that it's a couple of hours a week forever — posting, answering reviews, watching for changes and edits — and it's the first thing to slide when you're flat out running the place. If you've got the time and you like this stuff, do it yourself and keep the money.

Your baseline lands within 48 hours. Profile changes usually start showing in the grid within three to six weeks. Movement compounds over months rather than arriving all at once.

Anywhere in Australia. The work is done inside your Google profile, so where we're sitting doesn't affect it. We're based in Newcastle and on the Victorian Surf Coast, and we work with businesses in every state and territory.

You can, and some good operators only work locally. What matters is whether they do this specific work properly and whether they'll show you real measurement each month. Ask any agency — local or not — for a grid scan of your service area before you sign anything. If they can't produce one, that tells you something

No, and you shouldn't give it to anyone. You add us as a manager from inside your own account. You stay the owner, we can't remove you, and you can remove us with two clicks whenever you want.

Tell us before you sign up. Setting one up from scratch means getting verified by Google first, which usually involves you recording a short video of your premises — we can't do that part for you, wherever we're based. It's straightforward, but it adds a couple of weeks before the real work starts.

It happens, including to businesses that have done nothing wrong. On Pro and Max we monitor for it, and if it happens we handle the reinstatement including the documentation Google asks for. No extra charge.

Yes. There's a link in every receipt that takes you to your account. One click stops future payments. You don't need to email us, ring anyone, or explain yourself.

Most people we talk to have been. That's why there's no contract and no lock-in — if we're not delivering, you leave, and it costs you one month to find out. We'd rather earn it monthly than hold you for twelve. I've also been burned by agencies before, and that's why I developed this two-part system for my own Gutter Protection Business. Now I help other Tradies and Aussie Contractors do what I did to scale to a $500k per year business.